Terms & Conditons
These terms and conditions are construed in accordance with the model Direct Selling Guidelines issued by the Govt. of India, Ministry of Consumer Affairs, Food & Public Distribution, Department of Consumer Affairs vide F.No. 21/18/2014-IT (Vol-Il) dated 9th Sept., 2016 read with Indian Contract Act 1872 and supersedes any prior terms and conditions, discussions or agreements between Company and direct seller.
Vitaality Life Ventures Pvt Ltd, a company incorporated under Companies Act 2013, India owns a domain name www.vitaalitylife.in, (Hereinafter referred to as ‘Vitaality Life’ which expression shall, unless the context otherwise permits, include its and signs) of the one part herein after called as First Party.
And
The person / entity who has filed the online/offline form available referred to as which expression shall unless to the context there of be include his / her/ their legal heirs, and of both the parties, hereby called as the Second party/Direct Selling Agent/Distributor. Whereas the first party is a registered company under Companies Act 2013 and the second party is willing to work with the first party after fully compliance of the Indian Contract Act 1872 read with the guidelines as provided by Govt. of India, Ministry of Consumer Affairs, Food & Public Distribution, Department of Consumer Affairs vide F.No. 21/18/2014-IT (Vol-Il) dated 9th Sept., 2016 on the following terms and conditions.
1. That the second party undertakes that he/she/they are 18 years and above and are of sound mind and have not being convicted by any court of law.
2. The second party further agrees that all the information which includes documentary proof of personal identification and address proof, as per KYC process framed by the first party on its website furnished to the company is correct and properly entered. The company reserves the rights to accept or reject application given by the Business Associate at its own discretion.
3. That the first party agrees to allow the cooling off period of 30 days from the date of purchase/signing of Contract in order to cancel the agreement and to receive refund for goods or services purchased according to the buyback policy of the company.
4. The First party agrees to allow buyback/exchange of goods within 30 days of purchase of product as per the refund policies of the company.
5. The second party hereby agrees, not to represent, sell or distribute the products and brands of or any other direct selling company during the tenure of the agreement.
6. The second party agrees that they will provide all details of the first party i.e, Direct Selling entity to the prospective customer at the time of representing the company which includes description of the goods and services.
7. The second party hereby agrees that he/she/they shall carry their identity cards/and any other identification mark given by the first party and shall not visit the prospective customer's premises without prior appointment.
8. The second party hereby further agrees that at the initiation of the representation to the prospect they shall identify themselves truthfully and they will clearly represent the identity of the first party, nature of the goods along with services sold and the purpose of the solicitation to the prospect customer.
9. The second party hereby agrees he/she/they will render accurate and complete explanations and demonstrations of goods and services, prices, credit terms, payment terms, buyback/exchange/refunds policies and terms of guarantee after sales service or any other policies of the first party.
10. The second party undertakes that he/she/they will get the incentives as per the Business Opportunity of the first party.
11. The second party at any point of time shall neither repack the product nor tamper the label of the products of the First Party.
12. The First party prohibits the second party to make bulk purchases.
13. The second party further agrees not to list, market, advertise, promote, discuss or sell any product or the business opportunity on any website /online portal/mobile application/online forum/or in any other manner without the prior approval from the first party.
14. The second party further agrees to pay all the Govt. taxes (Whatsoever of any kind) as and when applicable and shall not hold responsible the first party for the same.
15. The second party hereby agrees that they shall neither mislead the prospective customer nor shall do false, deceptive or unfair practices including misrepresentation of actual or potential sales or earnings and advantages of direct selling to any prospective customer in their interaction with prospective direct sellers.
16. The second party hereby agrees that they shall not make any factual representation to a prospective direct seller, which cannot be verified or make any promise which cannot be fulfilled against the policies of the first party.
17. The second party hereby agrees that they shall not knowingly make, omit, engage cause or permit to be made, any representation relating to the direct selling operation, including Business Opportunity and agreement between the parties, or the goods and/or services being sold by such direct seller, which is false and/or misleading.
18. The second party hereby agrees that they shall not provide any literature and/or training material not restricted to collateral issued by the first party to a prospective customer and/or the second party within and outside the parent Direct Selling Entity which has not been approved by the first party.